Payment Options

Payment for each of your invoices from Quicksilver is due within 10 working days of mailing the invoice.

| Internet or Phone banking | Cheque |
| Credit Card | Direct Debit | Automatic Payment |

Bill payments by Internet / Phone banking

Quicksilver is registered with most banks as a pre-assigned payee. Contact your bank to set up bill payments for Quicksilver Internet from your bank account. You should have your Quicksilver invoice with you. You will not need our bank account information as the bank has it.

We are listed as "Quicksilver Internet". Please ensure the bank staff do not confuse Quicksilver Internet with another ISP called "Quik Internet". We have asked the banks to ask for your login/username, name and phone number. For your information, this enables us to match the payment to your account. Your username (or login) is at the bottom left of the invoice. The name given shouldbe the name the invoice is addressed to. The third reference is your phone number (with area code).
If your bank is not listed above, please email accounts@quicksilver.co.nz to let us know your bank name. We will be able to email you our bank account information so you can set us up for bill payment.

Payment by Cheque

Please make your cheque out to Quicksilver Internet and write the invoice number and your username on the back of the cheque. Mail it to PO Box 9635, Newmarket, Auckland with the stub (bottom portion) of your invoice.

Payment by Credit Card

We accept payments by Visa, Mastercard, Diners Club and American Express.
We do not currently have secure facilities for online credit card transactions. Please call us with your credit card details.
You can choose to pay every invoice or make one off payments with your credit card. We need the following card information:

• Name on credit card
  
• Credit card number
  
• Card Expiry date,
  
• Credit card type (eg Visa)
  
• One off payment, or use this card for all payments

If you choose to pay by credit card for all payments, the amount is charged to your card after sending out an invoice. This means you will always receive an invoice.

Payment by Direct Debit

• Download our direct debit form - pdf format
  
• Print both pages of the form.
  
• Complete the form.
  
• Write your login/username in "Payer Code" and your area code & phone number in "Payer Reference"
• Post your form to Quicksilver with the stub of your invoice attached (so we know who the form is from)

All application forms must be mailed back to us for processing. We will send it to the bank on your behalf. If you pay by Direct Debit, you will receive your invoices by email, and the amount will be debited from your bank account 10 days after sending the invoice.

Automatic Payment

• Ring us for an Automatic payment form to be sent to you.
  
• Complete the form
• Enter your USERNAME in the Particulars
• Enter your PHONE NUMBER in the Code
• Enter YOUR NAME in the Reference
• Take the form to your bank

Some banks allow you to set up Automatic Payments yourself via internet banking. In this case you will need our bank account number from the form above.

Please DO NOT send cash by mail.

If you have any questions about your balance or regarding payment of your account, please feel free to email accounts@quicksilver.co.nz.

Phone: 0508 774 583
(Toll free, 8:30am to 10pm, 7 days)
Email: sales@quicksilver.co.nz

Postal Address: PO Box 9635, Newmarket, Auckland, Fax: (09) 523 4091
Physical Address: 11-15 Railway St, Newmarket, Auckland
© Quicksilver Internet Quicksilver Terms & Conditions